See the DFH difference with our Ratings and Reviews
EXCELLENTTrustindex verifies that the original source of the review is Google. DFH has been our heating and air company for years. They excel in customer service. Everyone we've dealt with has been friendly, prompt, and responsive. That includes office staff and technicians. Thank you for always taking good care of us.Trustindex verifies that the original source of the review is Google. Professional, friendly installers and Owner. We own a 1910 Home , they put in central air and new furnace. Pricing was competitive and fair . The owner Chris Hinkebein came to our home to discuss options. As small business owners we absolutely appreciate the time and care they put in . We are thrilled with our new units. It’s going to be fabulous no longer dealing with window units!Trustindex verifies that the original source of the review is Google. Chris Hinkenbein came to give the estimate and was great to work with. Chad and Cody installed a new AC and furnace. They were polite and efficient during installation. Office staff provided was always helpful. Thank you for making it an easy upgrade!Trustindex verifies that the original source of the review is Google. THIS COMPANY is very attentive to Customer Service. We had a Lennox Unit installed by another company & was in need to have it reattached after having to have immediate & unexpected work done on our water system to our home. The unit was in the way of the work that was needing to be performed & we had to detach it. We tried to get ahold of the original company & asked that they compromise with the pricing since we were facing allot of monetary expenses. They took 8 days to respond. They didn't see the need to help us with the reattachment pricing. We were however fortunate to be doing work for our Contractor at a home whom the gentleman happened to work for DFH. He was more than happy to arrange in reattaching this UNIT the very next day! THIS unit is so very well reattached & sealed & we couldn't be happier. This work is even better than the original installation & very much appreciated. PLEASE KNOW that IF you are in need of a reputable & very considerate HVAC Company, DFH IS IT! THANK YOU DFH!Trustindex verifies that the original source of the review is Google. Very prompt service, very professional. The techs installed my new gas furnace in a short amount of time. The techs were efficient and worked extremely well together.Trustindex verifies that the original source of the review is Google. Had a service call today for my compressor which in this bad weather had gotten ice in it. The service technician came out and went above and beyond to remedy the issue. Pulled off a gutter downspout and got ice and debris out and advised to perhaps put a piece above to redirect water and debris. Is also checking to see if there is a cover made for this particular unit to prevent this in the future. I want to say thank you to Tommy for being so thorough. Would absolutely request him in the future!Trustindex verifies that the original source of the review is Google. The technician was on time and worked efficiently and explained the new controller very wellTrustindex verifies that the original source of the review is Google. Straight up honest and professional business. Installers arrived on time, cleaned up everything, and recycled their scrap metal. Third generation family business that provides benefits for their employees and provides a foundation to support educating children in our community. Can’t get any better for you or our city than DFH.Trustindex verifies that the original source of the review is Google. DFH Tech was great literally fix the furnace in 5 minutes,2 screws. Hot surface igniter sells at every parts store less than $40. There was a $90 service call/ diagnostic fee NO PROBLEM THATS TO BE EXPECTED It’s the $200 dollar up charge on the $40 igniter. Even double at $80 would have been fine BUT $244 dollars for a $40 dollar part. my total was $334 I called a few other servers providers to see if this is standard. All 3 had a flat rate service run/ diagnostic TO BE EXPECTED but when I told them $244 for the HSI 2 laughed & the 3rd said no that’s not standard.” Lesson learned you don’t have to use the same company you bought your entire heating & air system from for service work call around they all service most brands”Trustindex verifies that the original source of the review is Google. Thank you so such for the same day visit with corrective actions. It was 8 degrees outside and getting cold inside. All is well now.
Hear about the DFH experience from Client Testimonials
“Chris was so nice and willing to take our phone calls, even while he was at the track with clients. We talked several times that day and set up the installation. The install was fast and the new, single, larger unit works great!!!!”
Tony & Melissa Tichy
“… I’m finally sitting down to tell you home much I appreciate the DFH Company… I truly do appreciate the service and the people who have helped with my HVAC needs for the last 20 years…”
– Debbie Borens
“I love DFH because this past Thanksgiving my furnace went out. I waited until Friday and called another company. They sent out a tech and he got the furnace going. However, it went out again later that same day. They were going to send someone out again but they were going to charge me for it.
Anyway, about 6:15 am Saturday I sent your company an email and 5 minutes later I got a phone call from Alex. He came out later that morning while on his way to the Louisville football game with his son and I thought that was great. He informed that I needed a new furnace which I was aware of, however the one he recommended me was not the most expensive.
He had your people out here the following Tuesday and installed a new furnace and I did not have to take off from work to get that done. I think your company knows how to treat your customers”
– Jeff Cureton
“Peg & I sincerely appreciate the prompt service yesterday by you and Kevin. Could not have been better!”
– Steve Plaut
“We love DFH because the Trane furnace (installed 2001) and Air Conditioner (installed 2010) are both efficient and keep our electric and gas bills low. As a result of the Spring service call, we learned that we needed a new air conditioner just days before we were leaving on a trip to Europe. DFH expertly installed the new system in time for us to take our trip worry-free. We were impressed. Thanks DFH for your friendly service, competence and expertise, and quality products. You are indeed our heating guys, and we even enjoy the escapades of Louisville Larry”
– Mil & Mary Ann Thompson
“This should be addressed to Don Hinkebein as I want him to know how much my wife and I appreciate the service and attention we received from his employees. First Lea and then Tony gave use the best attention and service we have ever received from a home service company. They are a credit to your company. We’ll be customers from now on and we’ll let other people know about our experience”
– Bill Herndon
“You were able to get me better equipment, a better warranty, and a better price without haggling. I feel that you were looking out for my best interest and walked me through the process step-by-step and I am extremely grateful for that.”
– Adam Pryor
“We want to thank and commend your DFH team for an incredibly timely and efficient response to our AC loss. We are so impressed…”
– Dave & Karen Graves
“We couldn’t be happier with DFH. Quite honestly, we’ve had Trane systems, and we’ve had Carrier. Either one is fine. It’s the local service that makes the difference”
– Dick Swope
“Thank you for the many years of service you provided to Mom and Dad. After Dad died, it was good to know that Mom could call on a company she trusted & provided good service to her”
– Jo Ann Linahan
“We’ve had DFH install and service our heating and air conditioners for over 25 years. We have always been satisfied with the professional work ethic”
– Larry Perkins
“My relationship of 25 plus years with THE DFH COMPANY has lasted longer than my 10 year marriage! Why?”
– S.R.
“Don Hinkebein came out to the house and answered all my questions. Sure enough, I though of some more questions, he thoughtfully answered those too. He always personally took my calls. I never felt rushed or pressured!”
– Tom Wolken
“Chris was so nice and willing to take our phone calls, even while he was at the track with clients. We talked several times that day and set up the installation. The install was fast and the new, single, larger unit works great!!!!”
– Tony & Melissa Tichy
Need a new comfort system in your home or workplace?
We can help you choose the HVAC system that works best for your home or office and budget
4520 Robards Lane Louisville, KY 40218. (502)968-6222
