See the DFH difference with our Ratings and Reviews
EXCELLENTBased on 100 reviews
Trustindex verifies that the original source of the review is Google.
Jim Ray2024-11-29I contacted DFH when my office HVAC quit working. Their communication was prompt. Their tech, Chad, arrived and was very professional. He resolved the issue by replacing the thermostat and I finally had heat, again. I'm extremely satisfied with their service. Highly recommend.Trustindex verifies that the original source of the review is Google.Brian Coxon2024-11-26Some of the best contractors I’ve ever worked with. Excellent communication, set clear expectations before the job starts and have exceeded them every time. Can’t recommend the team at DFH enough!Trustindex verifies that the original source of the review is Google.David Guernsey2024-11-25The two installers were very nice And professional in their job. We are very pleased with everything. DFH is the best! Dave and Judy GuernseyTrustindex verifies that the original source of the review is Google.Allen Johnson2024-10-26Excellent service installed new heat pump on time clean and neat installation did a great job and really good price eay to work withTrustindex verifies that the original source of the review is Google.Judy Meeks2024-10-21everyone at DFH is amazing! My mother also has service provided by this company. They always take care of her in any emergency situation and their team is very knowledgeable. Personally, they always explain things in detail to me when I have questions. They have also given me wonderful advice that has helped improve my heating/cooling situations.Trustindex verifies that the original source of the review is Google.Alex Mattingly2024-10-14Wife and I returned from a wedding at 1am to find that our automatic condensation pump had actually melted for some unknown causes. After the fire department made our house safe to return to in the middle of the night I left a voicemail with DFH at 2am to see if they could come out the next day to fix. To my surprise we received a phone call the next morning around 8am with a technician notifying us that he would be able to see us within a few hours. Sure enough he showed up (after giving us a generous heads up), replaced the pump, and was gone in no more than thirty minutes. Joe was kind, knowledgeable and was able to show us what went wrong and check the rest of the system. We are so grateful and couldn’t recommend Joe and the rest of the staff at DFH more highly! Thank you for your incredible service.Trustindex verifies that the original source of the review is Google.Jim Green2024-09-24Excellent service,very professional installer,excellent company owner who took the time to explain to me what unit best fitted our need.would recommended them to anyone who needs service are new unit.Trustindex verifies that the original source of the review is Google.Ruth Farrell2024-09-16We have used DFH for 2 houses for 20 years and will no longer use them or recommend them. We have noticed a decline in quality from their technicians and a quick assessment to install new rather than repair. We asked them to come examine our vents to a new furnace they had installed and the technician reported that we needed to replace the vent system for $7,000. We had a contractor look at it and he thought the vent system was fine so we had another HVAC company look and they said one vent should be replaced and it would be $50 for that vent and other than that the vent system was in very good condition -- old but metal which doesn't really go bad... So, I no longer trust the technicians sent and I have called to let DFH know why we are changing companies.Trustindex verifies that the original source of the review is Google.Jennifer Goodman2024-08-19We have had two different techs come out to our house. Both were super friendly and professional. One to service and one to repaire our AC unit. They came super quickly each time and were very thorough. We highly recommend them and are happy to have a new HVAC company we can trust!Trustindex verifies that the original source of the review is Google.Scott Bickel2024-07-01We have been using DFH for years after we had issues with another company who tried to sell us a new AC when it wasn't necessary. DFH has always been fantastic. Quick to respond, honest, dependable, and fairly priced. Our AC went out yesterday, called first thing this morning, and Ralph was out early afternoon. He diagnosed two issues, repaired them, and now everything is back up and running as it should. Total bill was less than $100. Everyone we have encountered with DFH have been first-rate. We can't recommend them enough.
Hear about the DFH experience from Client Testimonials
“Chris was so nice and willing to take our phone calls, even while he was at the track with clients. We talked several times that day and set up the installation. The install was fast and the new, single, larger unit works great!!!!”
Tony & Melissa Tichy
“… I’m finally sitting down to tell you home much I appreciate the DFH Company… I truly do appreciate the service and the people who have helped with my HVAC needs for the last 20 years…”
– Debbie Borens
“I love DFH because this past Thanksgiving my furnace went out. I waited until Friday and called another company. They sent out a tech and he got the furnace going. However, it went out again later that same day. They were going to send someone out again but they were going to charge me for it.
Anyway, about 6:15 am Saturday I sent your company an email and 5 minutes later I got a phone call from Alex. He came out later that morning while on his way to the Louisville football game with his son and I thought that was great. He informed that I needed a new furnace which I was aware of, however the one he recommended me was not the most expensive.
He had your people out here the following Tuesday and installed a new furnace and I did not have to take off from work to get that done. I think your company knows how to treat your customers”
– Jeff Cureton
“Peg & I sincerely appreciate the prompt service yesterday by you and Kevin. Could not have been better!”
– Steve Plaut
“We love DFH because the Trane furnace (installed 2001) and Air Conditioner (installed 2010) are both efficient and keep our electric and gas bills low. As a result of the Spring service call, we learned that we needed a new air conditioner just days before we were leaving on a trip to Europe. DFH expertly installed the new system in time for us to take our trip worry-free. We were impressed. Thanks DFH for your friendly service, competence and expertise, and quality products. You are indeed our heating guys, and we even enjoy the escapades of Louisville Larry”
– Mil & Mary Ann Thompson
“This should be addressed to Don Hinkebein as I want him to know how much my wife and I appreciate the service and attention we received from his employees. First Lea and then Tony gave use the best attention and service we have ever received from a home service company. They are a credit to your company. We’ll be customers from now on and we’ll let other people know about our experience”
– Bill Herndon
“You were able to get me better equipment, a better warranty, and a better price without haggling. I feel that you were looking out for my best interest and walked me through the process step-by-step and I am extremely grateful for that.”
– Adam Pryor
“We want to thank and commend your DFH team for an incredibly timely and efficient response to our AC loss. We are so impressed…”
– Dave & Karen Graves
“We couldn’t be happier with DFH. Quite honestly, we’ve had Trane systems, and we’ve had Carrier. Either one is fine. It’s the local service that makes the difference”
– Dick Swope
“Thank you for the many years of service you provided to Mom and Dad. After Dad died, it was good to know that Mom could call on a company she trusted & provided good service to her”
– Jo Ann Linahan
“We’ve had DFH install and service our heating and air conditioners for over 25 years. We have always been satisfied with the professional work ethic”
– Larry Perkins
“My relationship of 25 plus years with THE DFH COMPANY has lasted longer than my 10 year marriage! Why?”
– S.R.
“Don Hinkebein came out to the house and answered all my questions. Sure enough, I though of some more questions, he thoughtfully answered those too. He always personally took my calls. I never felt rushed or pressured!”
– Tom Wolken
“Chris was so nice and willing to take our phone calls, even while he was at the track with clients. We talked several times that day and set up the installation. The install was fast and the new, single, larger unit works great!!!!”
– Tony & Melissa Tichy
Need a new comfort system in your home or workplace?
We can help you choose the HVAC system that works best for your home or office and budget
4520 Robards Lane Louisville, KY 40218. (502)968-6222
