See the DFH difference with our Ratings and Reviews
ExcellentBased on 93 reviews
Trustindex verifies that the original source of the review is Google.
Jennifer Goodman2024-08-19We have had two different techs come out to our house. Both were super friendly and professional. One to service and one to repaire our AC unit. They came super quickly each time and were very thorough. We highly recommend them and are happy to have a new HVAC company we can trust!Trustindex verifies that the original source of the review is Google.Scott Bickel2024-07-01We have been using DFH for years after we had issues with another company who tried to sell us a new AC when it wasn't necessary. DFH has always been fantastic. Quick to respond, honest, dependable, and fairly priced. Our AC went out yesterday, called first thing this morning, and Ralph was out early afternoon. He diagnosed two issues, repaired them, and now everything is back up and running as it should. Total bill was less than $100. Everyone we have encountered with DFH have been first-rate. We can't recommend them enough.Trustindex verifies that the original source of the review is Google.Emily Greenwell2024-06-27Great service! I sent a message on the website late last night, had a call early in the morning and a technician out in the afternoon. Just what we needed for a broken A/C unit in the middle of a heat wave! Fast, efficient, reasonably priced, and friendly service. So glad we chose DFH and will do so again for future needs.Trustindex verifies that the original source of the review is Google.Jessica Burns2024-05-14So glad we called DFH after another local company (scam artists) told us we needed a completely now ac unit (& quoted us 10k). DFH came quickly the next day and fixed it within 30 minutes only costing a few hundred. Go with DFH.Trustindex verifies that the original source of the review is Google.Dan Iannotti2024-03-23I give DFH the highest marks. I purchased a sophisticated high efficiency dual fuel (gas and heat pump) system from another Trane dealer. Their struggle with installation was harbinger of things to come. The original dealer was unable to get the heat pump to stop throwing error codes causing shutdowns. After the dealer had a change in management and numerous attempts to fix the problem, a Trane regional rep referred me to DFH. DFH steadfastly worked the problem(s) with help from Trane specialists. They took ownership of a problem they didn’t create. Methodical, efficient and diligent.Trustindex verifies that the original source of the review is Google.Rob Cooper2023-09-01Friendly and courteous service.Trustindex verifies that the original source of the review is Google.Charles Kelsey2023-07-27The crew that installed the A/C system was the best I have seen. Efficient, clean and worked very well together. Should I need another installation I want this crew.Trustindex verifies that the original source of the review is Google.Daniel Burke2023-07-26Provided the perfect solution for our house. Excellent work, and extremely professional employees.Trustindex verifies that the original source of the review is Google.izzy bella112023-06-13We are very blessed to be customers of DFH for the last decade. We do keep up with our warranty which includes Spring/winter Check-up and it is so worth it. They've also been there in times when we really needed them. They are professional; very personable and no question is too small. It's been a huge piece of mind being customers of DFH. Michelle & Jim
Hear about the DFH experience from Client Testimonials
“Chris was so nice and willing to take our phone calls, even while he was at the track with clients. We talked several times that day and set up the installation. The install was fast and the new, single, larger unit works great!!!!”
Tony & Melissa Tichy
“… I’m finally sitting down to tell you home much I appreciate the DFH Company… I truly do appreciate the service and the people who have helped with my HVAC needs for the last 20 years…”
– Debbie Borens
“I love DFH because this past Thanksgiving my furnace went out. I waited until Friday and called another company. They sent out a tech and he got the furnace going. However, it went out again later that same day. They were going to send someone out again but they were going to charge me for it.
Anyway, about 6:15 am Saturday I sent your company an email and 5 minutes later I got a phone call from Alex. He came out later that morning while on his way to the Louisville football game with his son and I thought that was great. He informed that I needed a new furnace which I was aware of, however the one he recommended me was not the most expensive.
He had your people out here the following Tuesday and installed a new furnace and I did not have to take off from work to get that done. I think your company knows how to treat your customers”
– Jeff Cureton
“Peg & I sincerely appreciate the prompt service yesterday by you and Kevin. Could not have been better!”
– Steve Plaut
“We love DFH because the Trane furnace (installed 2001) and Air Conditioner (installed 2010) are both efficient and keep our electric and gas bills low. As a result of the Spring service call, we learned that we needed a new air conditioner just days before we were leaving on a trip to Europe. DFH expertly installed the new system in time for us to take our trip worry-free. We were impressed. Thanks DFH for your friendly service, competence and expertise, and quality products. You are indeed our heating guys, and we even enjoy the escapades of Louisville Larry”
– Mil & Mary Ann Thompson
“This should be addressed to Don Hinkebein as I want him to know how much my wife and I appreciate the service and attention we received from his employees. First Lea and then Tony gave use the best attention and service we have ever received from a home service company. They are a credit to your company. We’ll be customers from now on and we’ll let other people know about our experience”
– Bill Herndon
“You were able to get me better equipment, a better warranty, and a better price without haggling. I feel that you were looking out for my best interest and walked me through the process step-by-step and I am extremely grateful for that.”
– Adam Pryor
“We want to thank and commend your DFH team for an incredibly timely and efficient response to our AC loss. We are so impressed…”
– Dave & Karen Graves
“We couldn’t be happier with DFH. Quite honestly, we’ve had Trane systems, and we’ve had Carrier. Either one is fine. It’s the local service that makes the difference”
– Dick Swope
“Thank you for the many years of service you provided to Mom and Dad. After Dad died, it was good to know that Mom could call on a company she trusted & provided good service to her”
– Jo Ann Linahan
“We’ve had DFH install and service our heating and air conditioners for over 25 years. We have always been satisfied with the professional work ethic”
– Larry Perkins
“My relationship of 25 plus years with THE DFH COMPANY has lasted longer than my 10 year marriage! Why?”
– S.R.
“Don Hinkebein came out to the house and answered all my questions. Sure enough, I though of some more questions, he thoughtfully answered those too. He always personally took my calls. I never felt rushed or pressured!”
– Tom Wolken
“Chris was so nice and willing to take our phone calls, even while he was at the track with clients. We talked several times that day and set up the installation. The install was fast and the new, single, larger unit works great!!!!”
– Tony & Melissa Tichy
Need a new comfort system in your home or workplace?
We can help you choose the HVAC system that works best for your home or office and budget
4520 Robards Lane Louisville, KY 40218. (502)968-6222
